Some mobile devices don’t cost as much as their equivalents from other carriers, but they still sell like hotcakes. Some people place pre-orders to avoid last minute rushes and stand a better chance of getting hold of the device. However, what happens if you pre-ordered and the device is backordered? Here’s what you can do.
Why do Mobile Devices Get Backordered?
The great thing about the Uncarrier is that they are all for their customers. And when you place your order, chances are that it will be fulfilled in time. However sometimes there are variables that take place out of T-Mobile’s hand. When this happens, T-Mobile will reach out to you and tell you that your device is backordered.
Now if this practice of a company reaching out to customers, informing them about their order being backordered instead of letting it slip by unnoticed, excites you as much as it does me then you would be happy to know that this is a common practice among most retailers.
T-Mobile will try to help you out by offering the next best thing that is available in stock, with a similar specification or feature. However, if none of these options work for you, T-Mobile may offer you with an alternative solution.
All they would need is your consent and willingness to proceed along those lines. And if you do agree to go along with the new plan bipartisan senate usmatishak, T-Mobile will try to fulfill it as soon as possible and get your device shipped to you.
If none of the previously mentioned options work for you, they may refer you to a partnering retailer or sell out their remaining stock and give you a refund in return.
How Long Does T-Mobile Backorder Take?
One of the first questions that come to mind is how long does it take for T-Mobile to fulfill their backorders? You might have paid them on time, but if you had ordered a device which didn’t go out of stock till the next quarter then your order will be fulfilled accordingly.
For instance, if you place an order for the Nexus 5 and T-Mobile happens to run out of stock israelbased team8wiggersventurebeat, you will probably get one in a couple of months. Although if there is any delay, they will contact you as soon as possible and apologize for the inconvenience caused to you.
And regardless of all this, if your device is not shipped out within 24 hours then T-Mobile will refund your money.
Customers Can Get Their Money Back?
T-Mobile is not the only carrier who gives you a chance to get back your money if you don’t like what they say, but most of them do it. For instance, Sprint has their sign and drive program where customers can return their device within 14 days if they are unhappy with their service.
However, for most carriers, this will only happen if you have used less than 50% of your data plan. In short, the device has to be in practically new condition and you have to return their device within a week or so.
Should I Cancel My T-Mobile Order if It Gets Backordered?
No, you don’t have to cancel your order as T-Mobile does give you a couple of options that can be very useful for you. Like if they are backordering the device, they would offer you with another device which is either close to it or has almost similar features and specifications.
And even if this doesn’t work out for you pipe saas 50mann azevedotechcrunch, they may just give it back to you in cash which you can add up to your wallet or use it for another purpose.
So if you are looking to pre-order the T-Mobile G2 and don’t want to miss out on this great device then we suggest that you place your order as soon as possible.
If you are placing your pre-order for the T-Mobile G2 on their website then our first suggestion is that you place your order as soon as possible. This will ensure that they allot the device to you on priority and if someone else had placed it earlier then there is more than a 90% chance that yours will be filled in first.